Refund policy

Return Policy

Updated: August 2026

Thank you for choosing Bait & Tackle, LLC. We strive to provide quality products and dependable customer service. If you are not fully satisfied with your purchase, you may request a return under the following conditions.

Return Requirements

Returns are accepted within 30 days after the delivery date.

Returned merchandise must:

• Be unused and in original condition
• Include original packaging and accessories
• Be accompanied by proof of purchase
• Not be damaged due to misuse or improper handling

Items returned outside the eligibility period may not qualify for a refund.

Items Excluded from Returns

Returns are not accepted for:

• Personalized or custom-made products
• Clearance or final sale merchandise
• Gift cards
• Products damaged after delivery through customer negligence

Refund Processing

After your returned package has been received and inspected, you will be notified of the outcome.

Approved refunds will be issued to the original payment method within 5–7 business days.

Please note that your financial institution may require additional processing time.

Incorrect or Damaged Deliveries

If you receive an item that is damaged, defective, or different from what you ordered, contact us within 7 days of delivery.

Please provide:

• Order number
• Description of the issue
• Photos showing the product and packaging

We will review the request and arrange a replacement or refund where appropriate.

Return Shipping Responsibility

Customers are responsible for return shipping charges unless the return is the result of our shipping error or a manufacturing defect.